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Accessibility statement for GOV.KE

This statement applies to content published on gov.ke and its subdomains. It was prepared on 1 March 2026 and last reviewed on 1 May 2026.

Our commitment

GOV.KE is committed to making this website accessible to everyone, regardless of disability or the technology used to access it. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, and to the requirements of the Kenya ICT Policy 2019.

This platform has been designed using the GOV.KE Design System, which incorporates accessibility best practices including sufficient colour contrast ratios, keyboard navigability, screen reader compatibility, and responsive layouts for mobile devices.

Conformance status

Partially conformant with WCAG 2.2 Level AA

Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to resolve all known issues.

GOV.KE was last assessed against WCAG 2.2 using a combination of automated tools (axe DevTools, Google Lighthouse) and manual testing with NVDA screen reader on Windows and VoiceOver on macOS and iOS.

How accessible GOV.KE is

We know some parts of this website are not fully accessible:

  • !Some older PDF documents (linked from publication pages) do not have tagged headings and may not be fully readable by screen readers — we are working with departments to replace these with accessible versions.
  • !Some third-party external platforms linked from GOV.KE (such as county portals) may not meet WCAG 2.2 standards — these are outside our direct control.
  • !Video content on some pages does not yet have audio descriptions — captions are available on all new videos.
  • !Some interactive filter components (on the News and Publications pages) do not yet announce state changes to screen readers — this is being fixed.

What we do well

  • All page content can be navigated using a keyboard alone (Tab, Enter, Escape, arrow keys)
  • All images have descriptive alt text or are marked as decorative
  • Colour contrast meets or exceeds WCAG 2.2 Level AA (minimum 4.5:1 for normal text)
  • All form inputs have associated visible labels
  • Skip-to-content links are present on all pages
  • The site is fully responsive and usable on mobile devices including low-cost Android phones
  • Text can be resized up to 200% without loss of functionality
  • Focus indicators are visible for all interactive elements

Reporting accessibility problems

If you find any part of GOV.KE difficult to use because of an accessibility barrier, please contact us. We will investigate and aim to respond within 5 working days.

Phone0800 724 001(toll free, Mon–Fri 8am–5pm)

Enforcement procedure

If you contact us about an accessibility issue and are not satisfied with our response, you may escalate your complaint to the Kenya ICT Authority:

ICT Authority of Kenya

P.O. Box 27150 – 00100, Nairobi

Website: icta.go.ke

Technical information

GOV.KE is built with Next.js 14 and uses semantic HTML5. It has been tested on the following assistive technology combinations:

BrowserScreen readerResult
Chrome 123NVDA 2024.1 (Windows)Passes
Firefox 124NVDA 2024.1 (Windows)Passes
Safari 17VoiceOver (macOS Sonoma)Passes
Chrome (Android)TalkBack (Android 14)Passes
Safari (iOS)VoiceOver (iOS 17)Passes

Preparation of this statement

This accessibility statement was prepared by the GOV.KE team at the ICT Authority of Kenya. It was last reviewed on 1 May 2026. We review this statement at least every 12 months, and after any major change to the site.